sima.cat
 28/2/2025
 02:00:06
Index of /ASSIST/

With these programs, you can receive technical assistance directly to your office or home.

JOB system setup

Requirements:
Installation steps:
  1. Click the proper version of JOBVNC
    Windows 95/XP català galego aranés castellano
    Windows 7/8/10 català galego aranés castellano
    and select open or run from internet. Depending on the security configuration of your browser, you must save it and then run the downloaded program.

  2. Double click on the operator advised connection.

Remote Utilities system setup

Requirements:
Installation steps:
  1. Click AGENT.EXE and select save to your computer.
  2. Run this programme on your computer and take note of Internet-ID and Password.

  3. Communicate your Internet-ID and Password to operator.

VNC system setup

Requirements:
Installation steps:
  1. Click VNC-4_1_2-X86_WIN32.EXE and select open or run from internet. Depending on the security configuration of your browser, you must save it and then run the downloaded program.

    For Unix/Linux or Mac systems (or as an option for Windows versions), download the corresponding version from:
    http://www.realvnc.com/products/free/4.1/download.html

  2. Click Next.

  3. Check "I accept the agreement" and click Next.

  4. Click Next.

  5. Click Next.

  6. Click Next.

  7. Uncheck "Register and configure VNC Server for service-mode" and "Start the VNC Server in Service-Mode" and click Next.

  8. Click Install.

  9. Check "No Authentication" and click Accept.

  10. Click Yes.

  11. Click Next.

  12. Click Finish.

Note for router, firewall, and proxy users:
You must open the port #5900. To do so, you will need your public IP address (click on "Who am I" at sima.cat) and the local IP address of the computer you want to access to (from the system console, run IPCONFIG).
Usage steps:
  1. To set your computer under technical assistance service disposition, open Start, Programs, RealVNC, VNC Server 4 (User-Mode), Run VNC Server.

  2. Open the current page and notice the following IP address to tech service: 18.117.138.3.

  3. On finishing the assistance, remember you shall close the VNC server. Locate on VNC icon at lower right corner of the screen; right-click your mouse (or left-click, if it is configured for left-handed); select "Close VNC Server",

    and click Yes.

Name Type Modified Size Description
.. Feb/17/2025 15:09 - Parent directory
CAT Sep/27/2021 19:53 -
GLG Sep/27/2021 19:53 -
OCI Sep/27/2021 19:53 -
SPA Sep/27/2021 19:53 -
agent.exe EXE Oct/25/2024 15:56 22 MBMD5
JOB00.GIF GIF Apr/16/2012 13:14 14 KBMD5
RUT00.GIF GIF Aug/22/2022 17:15 14 KBMD5
viewer.zip ZIP Nov/15/2024 21:23 37 MBMD5
vnc-4_1_2-x86_win32.exe EXE Nov/23/2006 17:29 722 KBMD5
VNC00.GIF GIF May/17/2005 17:01 5 KBMD5
VNC01.GIF GIF May/17/2005 16:20 13 KBMD5
VNC02.GIF GIF May/11/2005 12:48 10 KBMD5
VNC03.GIF GIF May/11/2005 12:49 7 KBMD5
VNC04.GIF GIF May/11/2005 12:49 8 KBMD5
VNC05.GIF GIF May/11/2005 12:49 8 KBMD5
VNC06.gif GIF May/31/2005 09:38 8 KBMD5
VNC07.GIF GIF May/11/2005 12:50 8 KBMD5
VNC08.GIF GIF May/11/2005 12:51 7 KBMD5
VNC09.GIF GIF May/17/2005 17:38 3 KBMD5
VNC10.GIF GIF May/17/2005 17:36 10 KBMD5
VNC11.GIF GIF May/17/2005 17:39 9 KBMD5
VNC12.GIF GIF May/17/2005 18:50 3 KBMD5
VNC13.GIF GIF May/17/2005 18:49 2 KBMD5
VNC14.GIF GIF May/17/2005 18:18 3 KBMD5
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